Everything is communication no matter what the content of your task and function. In this training you will be sufficiently equipped to lead and guide others. For that, you will first need to master leadership over yourself! A main focus in this training is learning to observe without interpreting immediately.
You’ll learn to ask questions rather than to judge. Only when we learn to listen to understand, rather than to listen to react, we create relationships. Resistance from others means that there is no contact.